If your home is situated within a 10-mile radius of Erie, your delivery is complimentary. Otherwise, there will be a $20 fee for each additional 10 miles beyond the initial 10-mile distance.

Our goal is to provide flawless sleepover experiences for our clients. To ensure this, we kindly ask that the designated area remains free of smoke and pets, and is in a clean condition. Moreover, we would appreciate it if you could remove as much furniture as possible from the area. A spacious and minimally furnished setting contributes to enhancing the overall experience!

We acknowledge that unforeseen circumstances may arise. In such cases, parties are eligible for rescheduling to a later date. Please note that the security deposit is non-refundable but can be transferred. If a party is canceled within 7 days prior to the scheduled date, and all fees have been settled, the funds are either transferable or eligible for a 50% refund of the party cost.

Possibly! We want to ensure you and your guests experience the best sleepover ever. If that involves extending the festivities by keeping the teepees for an extra night, we're all for it! You can do so for a fee of $50 per teepee per night, depending on inventory availability and our existing bookings. Enjoy the extended celebration!

The setup time typically ranges from 1 to 3 hours, depending on the chosen theme, party location, add ons, and the number of teepees needed.

Yes!!! Any theme or colors can be requested for an additional fee of $50 to $100 depending on theme and number of teepees needed.

Each teepee and bed occupies approximately 4.5 ft. by 6 ft., featuring a twin-sized mattress for each. To ensure ample space, we recommend a minimum area of 16 ft. by 24 ft., adjusting based on the number of teepees rented for your event.

If you believe our staff has delivered exceptional service, we would love to hear about it. While tips are not obligatory, they are always welcomed and appreciated.

Our standard rental period is overnight, typically not exceeding 24 hours. Generally, we schedule the drop-off in the early afternoon on the day of your event and arrange for pickup in the morning or early afternoon the following day. To facilitate this process, we request a 2-hour delivery window to ensure a smooth and convenient experience for our clients.

No, our pillows are designed for decorative purposes only and should not be used as sleeping pillows. For hygiene reasons, we recommend that your guests bring their own pillows from home.

To secure your event date, a non-refundable deposit of $150 is required upon booking, while the remaining balance is due 7 days prior to your event. Conveniently, we will send you an invoice for easy online payments covering both the deposit and final balance. Understanding that things happen with kids, we also require a refundable $75 damage security deposit for our parties. Upon delivery, you will review the rental items per our Terms and Conditions, signing off on their condition. We conduct an inspection for damage upon pickup, and if no damage is identified, we will refund your $75 deposit via the original payment method within 48 hours of your event.

Certainly! Ensuring worry-free and safe set-ups is our priority. We take sanitation very seriously, and every item used in our set-ups is promptly washed and/or sanitized after each use. All items are stored in a space free from debris and animals, and they are kept in plastic-sealed (sanitized) containers to maintain their cleanliness and hygiene.